Privacy Policy

Effective date: August 2026

Silverback Hospitality, LLC (“Silverback,” “we,” “us”) operates silverbackhospitality.com. This policy explains what information we collect through the site, how we use it, and the choices you have. It applies to this website only.

What we collect

Information you give us. When you use the Start Conversation form, we collect the information you enter: your name, company, role, email address, industry, and your message. If you email us directly, we receive whatever you choose to send.

Information collected automatically. Our website platform, Squarespace, collects standard technical information when you visit: IP address, browser type, device information, pages viewed, and cookies that keep the site functioning and help us understand how the site is used. See Cookies below.

We do not collect payment information, account credentials, or sensitive personal information through this site.

How we use it

We use the information you submit to respond to your inquiry, to evaluate potential business relationships, and to keep records of our correspondence. We use automatically collected information to operate, secure, and improve the site. We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We share information only with the service providers that run our operations: Squarespace (website hosting and forms) and Google Workspace (email). These providers process information on our behalf under their own security and privacy commitments. We may also disclose information if the law requires it or to protect our legal rights.

Cookies

The site uses cookies set by Squarespace to keep the site working and to measure site activity. You can control cookies through your browser settings and through the cookie banner on this site. Blocking cookies may affect how parts of the site function. 

How long we keep it

We keep inquiry information for as long as needed to respond, evaluate, and maintain business records, and no longer than reasonably necessary for those purposes.

Your choices

You can ask us to access, correct, or delete the personal information you submitted through this site by emailing hello@silverbackhospitality.com. We will respond to reasonable requests within a reasonable time. Depending on where you live, you may have additional rights under your state’s privacy laws.

Children

This site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use commercially reasonable measures, and rely on the safeguards of our service providers, to protect information submitted through the site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

If we change this policy, we will post the updated version here with a new effective date.

Contact

Silverback Hospitality, LLC, Atlanta, GA. Questions about this policy or your information: hello@silverbackhospitality.com.